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FAQ

Is there an hourly minimum?

Yes, there is a 1 hour minimum for all moving services.

Are there any non-allowable items for transporting?

Yes, legally we are restricted from transporting any hazardous or perishable items. Hazardous items are generally those considered explosive, flammable or corrosive. The Bee Movers recommends homeowners pack and transport valuables, sentimental items, jewelry, medications and items such as firearms and ammunition on their own.

The Bee Movers reserves the right to refuse moving specific items that may present too great of an insurance risk for either our customers or the company itself (Items such as oversized Fire arms,out-door play sets, or built-in furnishings) For any specialty goods or items feel free to call us.

Will my furniture and appliances be protected?

Yes, all furniture and appliances get shrink wrapped and padded with quilted blankets. Additional protection for specific items (floors, banisters, door frames, etc.) may be provided at no added cost to our customers.

Will the same driver who loads my belongings, deliver them to my new home?

Yes, because the driver knows how the truck was packed and where things are.

How do you conduct estimates?

A free in-home inspection will be conducted by one of our trained estimators who will generate and send an email describing the estimated hourly rate and number of expected hours or flat rate service.

Do you charge flat rate or hourly?

The answer is both. The majority of our moving services are quoted in hourly rate with estimated total hours; however, we are able to negotiation flat rate services based on individual circumstance.

Are you fully insured?

Yes, we are fully licensed and Insured

What Payment Methods Do You Accept?

We accept a variety of Payment methods for your convenience. You may pay by Cash, Visa, MasterCard upon completion of the service.(Note an additional 3% may be added for credit card processing).

Do you move live plants or pets?

We cannot accept responsibility for safely moving any living plants or pets/animals. You may prefer to transport plants and pets in your personal vehicle, or we can help suggest alternative ways to ship them to you.

Will I get a receipt?

Yes, the driver will issue you a receipt upon payment